FAQ
We know you might have some questions about our studio, classes, and services, and we’re here to help! Our FAQ page is designed to provide you with quick and clear answers to the most common questions we receive. If you still have questions after browsing, feel free to reach out to us directly – we’re always happy to assist!
General
What is Beatriders?
Welcome to Beatriders — the beat-driven boutique fitness space Copenhagen’s been waiting for.
We’ve built more than just a studio. With several unique workout concepts across three custom-designed studios, we offer everything from high-intensity sweat sessions to strength training and deep recovery.
But that is just the beginning.
You’ll also find a cosy bar & lounge, a co-working area, sauna, showers, and fully stocked changing rooms with curated amenities. Whether you’re here for a quick ride, a full-body lift, or just to hang out post-class with your crew — we’ve got you covered.
Beatriders is all about movement, music, and community. Come for the workout. Stay for the vibe.
How old do I have to be to join a class?
You need to be 18 or older to ride with us. Sorry, no underage party crashers allowed in this club!
I am pregnant - Can I still attend classes?
First off, congrats on your pregnancy! And absolutely, you can still join our classes. You know your body best, so take it easy when you need to. Feel free to let our instructors know beforehand so we can keep an extra eye out for you.
Do you have bike parking?
We do! We’re all about eco-friendly commuting. We have plenty of bike parking spots around the studio, plus the Islands Brygge metro station is just 300m away.
Do you offer private sessions for groups?
Yesssss! Whether it’s a birthday bash, a bachelorette party, or just because, hit us up at emily@beatriders.dk for pricing and availability.
New to Beatriders?
When should I arrive for a class?
Nobody likes to rush, so aim to arrive at least 15 minutes early. This gives us time to show you around, help you with your bike setup, and let you soak in the excitement of trying something new! Always make sure to check-in at our front desk.
Do I need my own cycling shoes?
Nope! We provide premium cycling shoes at the studio. Just grab a pair from the shoe rack in our social space (we usually go one size up from regular shoes). After class, leave them in the empty shoe rack so we know to clean them. We sell them at the reception too!
I have my own cycling shoes, can I use them?
Our bikes are compatible with SPD and Delta clips, so bring your own if you’ve got them.
Do you have lockers?
Yes, we do! While Danes are famously trusting, we’ve got secure lockers for your peace of mind. Find them in the hallway and changing rooms—just set your 4-digit code.
Can I shower after class?
Of course! We’ve got towels, shampoo, conditioner, and blow dryers all ready for you.
Can I buy water, coffee, shakes, etc.?
Absolutely! We know good coffee is a must, so we’ve got you covered with local Kontra Coffee. Enjoy our lounge area for pre & post-ride chats and work. Pre-order your Puori shakes at the bar before class to refuel right after!
What should I wear?
Wear whatever you’re comfortable in—workout gear is ideal. If you have pro cycling attire, feel free to rock it. We trust your style sense! For our Lift Studio socks are mandatory and for our Form Studio gripsocks are mandatory.
What language are classes taught in?
Classes are in English. If we get enough requests for Danish, we’ll consider adding Danish classes too.
Booking
How do I make a booking?
Book your class through our app or website. It’s that easy!
Can I book for multiple people?
Yes! You can add up to 3 friends under your booking. Just use the “Bring a Friend” option when booking.
Can I book a specific spot?
No, at the moment you can’t book your bike. You can choose your bike once we open the door. Front row bikes are for our more experienced riders, so be ready to lead by example. We encourage first timers to take a spot on the second or third row.
Can I reschedule my booking?
Yes, credits can be reused if the class is canceled at least 6 hours in advance. If you booked a drop-in there is no cancellation option so if you need flexibility we advise you to always book credits.
Can I cancel my booking?
Yes, in case of credits and memberships you can cancel up to 6 hours before class without losing your credit. Please cancel to let others on the waitlist grab your spot.
When is the schedule released?
Our schedule is available at least 4 weeks in advance on our app and website and can be booked 3 weeks in advance. Just note that instructors may change due to unforeseen circumstances.
What happens to my credit if I do not show up to a booking?
You’ll lose your credit if you no-show. If you have a membership and miss too many bookings, we may block you from booking future classes for a period.
How does the waitlist work?
It’s first come, first serve. If someone cancels, the first person on the waitlist that books will get the spot.
Classes and workouts
What classes are you offering?
At Beatriders, we bring the energy across three unique studios — each designed to move, challenge, and energise you in different ways:
Form Studio
Focused, intense, and all about control.
- Form 45 – Our signature Megaformer class that strengthens, sculpts, and burns.
Ride Studio
High energy, rhythm-driven cycling to push your limits.
- Ride 45 – Our classic beat-based ride
- Ride 60 – A longer, endurance-building ride.
- Power 45 – A strength based ride
- Themed Rides – Music-driven sessions with special vibes and curated playlists.
Lift Studio
Strength, mobility, and recovery all in one space.
- Flow 50 – A music guided yoga-meets-mobility class.
- Lift 50 – Full-body weightlifting class to build muscles and strength.
- Stretch 50 – Guided recovery with deep stretches to reset your body.
- Themed Lift – Music-driven sessions with special vibes and curated playlists
Are there different levels?
All Classes are suitable for all levels. Some classes say Advanced which means that the Instructor has a more intense program. However these classes are still suitable for beginners.
What music do you play?
It depends on the instructor! Each one has their own vibe. Check out the instructor page on our website for a hint on their musical style. Try them all to find your perfect groove!
Packages & Pricing
Do you offer memberships?
Yes, we do! We’ve got memberships and class credit packages. Check out the prices and details in the dropdown menu on our homepage. Memberships work with all the concepts that we offer.
What is the membership freeze policy?
You can cancel your membership monthly, so no need to freeze it. If you need a break, just cancel and restart whenever you’re ready!
How will I be billed?
Billing is monthly via the payment card you used to sign up.
Do you offer packages?
Yes, we do! Find all the details and prices in the dropdown menu on our homepage. We offer REGULAR credit packages and MEGA credit packages. If you want to use our FORM Studio you will need MEGA credits.
What payment options are available?
We accept all high street credit cards. In the studio, you can also use your digital wallet.
How do I redeem a promo code?
Head to our website, purchase a class credit pack, and enter your code under “Enter a code here.” Click Apply, and you’re good to go!
Can I buy a gift card?
Absolutely! You can purchase gift cards in the studio. Perfect for that special someone.
How do I redeem a gift card?
You can either redeem your gift card via e-mail (hello@beatriders.dk) or at the studio, just send us the code on the card and the account details that you want the credits added to.
Can I buy merchandise with my class credits?
Sorry, that’s a no! Merchandise needs to be purchased separately, however you can collect points with our Loyalty Program which you can also use to purchase Merchandise. Visit our studio to try it on!
Do you offer student discouts?
We sure do! Beatriders actually started as a university project, so as a nod to our student roots, we offer an “Ride Student” membership at a reduced rate and we offer a discount on all REGULAR credit packages of 20%. Perfect for those late morning classes before your lectures. The membership and discount is just available for students under the age of 25. Just come to the studio with your student ID and we set it up for you.
Studio Rules
At Beatriders we want to create the best experience for everyone and we try to create a space that is optimal for that. To make this work we have established a few studio guidelines.
Before class
We encourage everyone to take off their shoes at the door and put them in our shoe racks.
Please arrive at least 10 minutes before the class starts. We open the door 5 minutes before class starts and will close it 2 minutes before. When the door is closed we can’t let you in. We don’t allow late entry out of respect for the instructor and other participants. This way we can ensure a great experience for everyone.
You can grab your own small towel to use during the workout before you enter the room.
We offer earplugs and hair ties at the reception in case you did not bring any of your own.
Please cancel your class at least 6 hours before the class starts, cancellations after that can’t be refunded.
During class
We only allow bottles in our studios that can be closed, no cans or glasses can go in, you can leave them at the reception after class.
Our RIDE Studio can only be entered with cycling shoes (no normal shoes allowed) and our LIFT Studio and FORM Studio can only be entered with socks, which are mandatory.
We love that you take a picture or video before or after class for your socials but we ask you to not use your phone during class as it might disturb the people around you. Please have your phone on ‘do not disturb’ and ask people around you for permission if they are in your photo.
Always let our coaches know if you are pregnant or injured so that they can adjust the workout if needed
After class
We offer great shower facilities and beauty products in our changing rooms as well as hygiene products, deodorant and hair dryers. Towels for showering can be collected at the reception.
